A cross-country study of service productivity
Harjit Sekhon, Andrews Agya Yalley, Sanjit Kumar Roy and Gurvinder Singh Shergill
| Year of publication: |
March-April 2016
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|---|---|
| Authors: | Sekhon, Harjit ; Yalley, Andrews Agya ; Roy, Sanjit ; Shergill, Gurvinder S. |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 36.2016, 5/6, p. 223-238
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| Subject: | Service productivity | resource commitment | employee readiness | customer readiness | Dienstleistungssektor | Service industry | Produktivität | Productivity | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2016.1165671 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011583913