A customer loyalty model for e-commerce recommendation systems
Leila Ebrahimi, Vahid Reza Mirabi, Mohammad Hossein Ranjbar, Esmaeil Hassan Pour
| Year of publication: |
2019
|
|---|---|
| Authors: | Ebrahimi, Leila ; Mirabi, Vahid Reza ; Ranjbar, Mohammad Hossein ; Pour, Esmaeil Hassan |
| Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 18.2019, 3, p. 1950036-1-1950036-33
|
| Subject: | E-commerce | loyalty | recommendation systems | trust | satisfaction | Delone and McLean model | Electronic Commerce | Beziehungsmarketing | Relationship marketing | Personalisierung | Personalization | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Lieferantenmanagement | Supplier relationship management | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1142/S0219649219500369 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012129317