A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Hadi Shirouyehzad; F. Hosseinzadeh Lotfi; Arash Shahin; Mir. B. Aryanezhad; Reza Dabestani
| Year of publication: |
2012
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|---|---|
| Authors: | Shirouyehzad, Hadi ; Lotfi, F. Hosseinzadeh ; Shahin, Arash ; Aryanezhad, Mir. B. ; Dabestani, Reza |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 12.2012, 3, p. 289-308
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010003768