A decision making model based on fuzzy inference to predict the impact of SCOR® indicators on customer perceived value
Year of publication: |
2020
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Authors: | Zanon, Lucas Gabriel ; Arantes, Rafael Ferro Munhoz ; Calache, Lucas Daniel Del Rosso ; Carpinetti, Luiz Cesar Ribeiro |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 223.2020, p. 1-17
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Subject: | Customer perceived value | Decision making | Fuzzy inference system | SCOR® model | Supply chain | Fuzzy-Set-Theorie | Fuzzy sets | Lieferkette | Kundenwert | Customer value | Konsumentenverhalten | Consumer behaviour | Entscheidung | Decision |
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