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The impact of public services outsourcing on work and employment conditions in different national regimes
Mori, Anna, (2017)
Special issue: Reframing public service employment relations
Bach, Stephen, (2013)
When public services fail : a research agenda on public service failure
Walle, Steven van de, (2016)
The reform of public services under New Labour : narratives of consumerism
Needham, Catherine, (2007)
Citizens, consumers and co-producers
Needham, Catherine, (2008)
"I do not want to be one of her favourites" : emotional display and the co-production of frontline care services
Mortensen, Nanna Møller, (2023)