A dual perspective of customer orientation: A modification, extension and application of the SOCO scale
| Year of publication: |
1997
|
|---|---|
| Authors: | Daniel, Kerry ; Darby, David N. |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 8.1997, 2, p. 131-147
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