A formative measurement approach for exploring how to form service quality in hot spring resorts
Xiaoming Liu and Yi Fu, Ren-Fang Chao, Jun (Justin) Li
| Year of publication: |
2019
|
|---|---|
| Authors: | Liu, Xiaoming ; Fu, Yi ; Chao, Ren-Fang ; Li, Jun |
| Published in: |
Tourism and hospitality research : THR. - London : Sage Publications, ISSN 1742-9692, ZDB-ID 2094553-X. - Vol. 19.2019, 1, p. 27-39
|
| Subject: | Higher-order construct | hot spring resort | formative measurement | reflective-formative model | partial leastsquares structural equation modelling | service quality | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Messung | Measurement | Performance-Messung | Performance measurement | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1467358416683767 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012165571