A framework for quality management research and an associated measurement instrument
| Year of publication: |
1993
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| Authors: | Flynn, B.B. ; Schroeder, R.G. ; Sakakibara, S. |
| Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 11.1993, 4, p. 339-366
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