A framework for web and mobile customer support service
Simone Pensa
| Year of publication: |
2001
|
|---|---|
| Authors: | Pensa, Simone |
| Published in: |
E-work and E-commerce ; Vol. 2. - Amsterdam : IOS Press [u.a.], ISBN 1-58603-205-4. - 2001, p. 631-636
|
| Subject: | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Mobilkommunikation | Mobile communications | Digitale Dienste | Web-based service |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001701150