A joint examination of quality choice and satisfaction : the impact of circumstantial variables
Year of publication: |
2014
|
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Authors: | Zhang, Wei ; Kalra, Ajay |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 51.2014, 4, p. 448-462
|
Subject: | two-stage choice models | satisfaction | psychological distance | prospective accounting | resource depletion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction | Produktqualität | Product quality | Theorie | Theory |
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