A justice framework for understanding how guests react to hotel employee (mis)treatment
Pablo Zoghbi-Manrique-de-Lara; Teresa Aguiar-Quintana; Miguel A. Suárez-Acosta
| Year of publication: |
2013
|
|---|---|
| Authors: | Zoghbi-Manrique-de-Lara, Pablo ; Aguiar-Quintana, Teresa ; Suárez-Acosta, Miguel A. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 36.2013, p. 143-152
|
| Subject: | Kanarische Inseln | Canary Islands | Urlaubsverhalten | Holiday behaviour | Tourismusberufe | Tourism employees | Betriebsklima | Work climate | Gerechtigkeit | Justice | Beziehungsmarketing | Relationship marketing | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009736220