A leader's guide to influence : how to use soft skills to get hard results
Mike Brent and Fiona Dent
| Year of publication: |
c2010 ; 1st ed
|
|---|---|
| Authors: | Brent, Mike ; Dent, Fiona |
| Publisher: |
Harlow [u.a.] : Pearson Financial Times |
| Subject: | Personalführung | Leadership | Interne Kommunikation | Internal communication | Leistungsmotivation | Work motivation |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | VIII, 231 S. graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references Your relationships : get them right -- What's your relationship style? -- Understanding my relationships -- What makes relationships go wrong? -- Relationship networking -- Creating the right impression -- Listening -- Quality questioning -- Trust and authenticity -- Rapport and empathy. |
| ISBN: | 978-0-273-72986-0 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008660115