A Lean Six Sigma framework for the insurance industry : insights and lessons learned from a case study
Kai Sandner, Sebastian Sieber, Marleen Tellermann, Frank Walthes
| Year of publication: |
2020
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|---|---|
| Authors: | Sandner, Kai ; Sieber, Sebastian ; Tellermann, Marleen ; Walthes, Frank |
| Published in: |
Journal of business economics : JBE. - Berlin : Springer, ISSN 1861-8928, ZDB-ID 2059561-X. - Vol. 90.2020, 5/6, p. 845-878
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| Subject: | Insurance industry | Lean | Process improvement | Six Sigma | Qualitätsmanagement | Quality management | Lean Management | Lean management | Versicherung | Insurance | Lean Production | Lean production | Prozessmanagement | Business process management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11573-020-00989-9 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012293518