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An empirical study to identify and rank CSFs in customer relationship management (CRM) : a case study of oil products distribution
Zahedi, Mohammad Reza, (2011)
Critical success factors in knowledge management among project-based organizations : a multi-case analysis
Akhavan, Peyman, (2014)
Identifying and prioritizing the factors affecting the knowledge flow in high-tech industries
Zahedi, Mohammad Reza, (2024)