A mechanism for employees' brand citizenship behavior (BCB) and negative word-of-mouth (NWOM) : the divergent moderating effects of horizontal collectivism
Sang Bong Lee, Shih-Hao Liu, Carl P. Maertz, Nitish Singh and James Fisher
Year of publication: |
2023
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Authors: | Lee, Sang Bong ; Liu, Shih Hao ; Maertz, Carl P. ; Singh, Nitish ; Fisher, James |
Published in: |
The journal of product & brand management. - Bingley : Emerald, ISSN 2054-1643, ZDB-ID 2020682-3. - Vol. 32.2023, 7, p. 1123-1138
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Subject: | Brand citizenship behavior | Employees' negative-word-of-mouth | Horizontal collectivism | Internal branding | Perceived organizational support | Arbeitsverhalten | Work behaviour | Markenartikel | Brand | Personalmarketing | HR marketing | Markenimage | Brand image | Kollektivismus | Collectivism | Interne Markenführung | Markenführung | Brand management |
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