A meta-analysis of satisfaction in the banking sector
Wagner Junior Ladeira and Fernando de Oliveira Santini and Cláudio Hoffmann Sampaio, Marcelo Gattermann Perin and Clécio Falcão Araújo
| Year of publication: |
2016
|
|---|---|
| Authors: | Ladeira, Wagner Junior ; Santini, Fernando de Oliveira ; Sampaio, Cláudio Hoffmann ; Perin, Marcelo Gattermann ; Araujo, Clecio Falcao |
| Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 34.2016, 6, p. 798-820
|
| Subject: | Meta-analysis | Antecedents | Consequences | Satisfaction | Meta-Analyse | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Bank | Bibliometrie | Bibliometrics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-10-2015-0166 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011618691