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Das Personalmanagement im After Sales Service
Femppel, Kurt, (2014)
Projekterfolg durch Rückbindung an die Unternehmensvision
Graber, Eva Barbara, (2001)
Best Patterns im Management
Bergmann, Gustav, (2005)
Antecedents and outcomes of contingent workers' attitudes toward their temporary help services firm : a unit level longitudinal investigation
Subramony, Mahesh, (2011)
Service organizations and their communities : perspectives and new directions for management research
Subramony, Mahesh, (2017)
THE EFFECTS OF ORGANIZATIONAL REWARDS, PERCEIVED SUPERVISOR SUPPORT, AND PROCEDURAL FAIRNESS ON EMPLOYEE ATTITUDES AND CUSTOMER SERVICE OUTCOMES
Hinschberger, Michael D., (2009)