A methodology for developing a self-assessment tool to measure quality performance in organizations
| Year of publication: |
2001
|
|---|---|
| Authors: | Lee, Pui-Mun ; Quazi, Hesan A. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 18.2001, 2-3, p. 118-141
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