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Mediation effect of service quality between service innovation and customer word-of-mouth in Indian higher education system
Manohar, Sridhar, (2018)
Evaluating customer-perceived service quality in business management education in India : a study in topsis modeling
Choudhury, Koushiki, (2015)
Key factors of educational CRM success and institution performance : a SEM analysis
Octavia, Ade, (2023)
A model of quality in the education service sector : an application of TOPSIS
Choudhury, Koushiki, (2012)
Consumerism and social class : resonances from literature
Choudhury, Koushiki, (2025)
Service quality and customers' purchase intentions : an empirical study of the Indian banking sector
Choudhury, Koushiki, (2013)