A model of service marketing in port services : empirical study in PT Pelabuhan Indonesia II (Persero), Tanjung Priok branch
Rati Farini Srihadi, Hartoyo Hartoyo, Dadang Sukandar, Agus Maulana
| Year of publication: |
June 2016
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| Authors: | Srihadi, Rati Farini ; Hartoyo ; Sukandar, Dadang ; Maulana, Agus |
| Published in: |
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal. - Depok : Management Research Center (MRC), Department of Management, Faculty of Economics, University of Indonesia, ISSN 2085-5044, ZDB-ID 2894978-X. - Vol. 8.2016, 1, p. 18-28
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| Subject: | service marketing | service quality | perceived value | customer loyalty | port industry | Dienstleistungsqualität | Service quality | Dienstleistungsmarketing | Services marketing | Indonesien | Indonesia | Hafen | Port | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Hafenwirtschaft | Port management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011670276