A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping
Pooja Goel, Satyanarayana Parayitam, Anuj Sharma, Nripendra P. Rana, Yogesh K Dwivedi
| Year of publication: |
2022
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|---|---|
| Authors: | Goel, Pooja ; Parayitam, Satyanarayana ; Sharma, Anuj ; Rana, Nripendra P. ; Dwivedi, Yogesh K. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 142.2022, p. 1-16
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| Subject: | COVID-19 | Customer satisfaction | e-impulse buying | e-shopping | India | Intention to continue | Kundenzufriedenheit | Indien | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Coronavirus | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.12.041 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013168094