A Multi-level Approach to Project Management under Uncertainty

Project management decisions are made at the strategic, the tactical and the operational level. These decision levels are unarguably interrelated. Uncertainty in project management is primarily dealt with at an operational level by detecting operational risks and deciding on how to respond to them such that the tactical objectives can be met. We stress some major issues regarding the topics of risk management and robust project scheduling and discuss their consequences on more tactical and strategic decisions.