A narrative review and meta-analysis of service interaction quality : new research directions and implications
Kumar Rakesh Ranjan; Praveen Sugathan; Alexander Rossmann
| Year of publication: |
2015
|
|---|---|
| Authors: | Ranjan, Kumar Rakesh ; Sugathan, Praveen ; Rossmann, Alexander |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 29.2015, 1, p. 3-14
|
| Subject: | Review | Behavior | Expertise | Attitude | Meta-analysis | Service interaction quality | Meta-Analyse | Dienstleistungsqualität | Service quality | Bibliometrie | Bibliometrics |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010531151