A new foundation for quality management in the business environment of the twenty-first century
| Year of publication: |
2011
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|---|---|
| Authors: | van der Wiele, Ton ; van Iwaarden, Jos ; Williams, Roger ; Eldridge, Steve |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 22.2011, 5, p. 587-599
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