A novel approach for classifying customer complaints through graphs similarities in argumentative dialogues
| Year of publication: |
2009
|
|---|---|
| Authors: | Galitsky, Boris A. ; González, María P. ; Chesñevar, Carlos I. |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 516545. - Vol. 46.2009, 3, p. 717-729
|