A ORGANIZATIONAL DYNAMICS - Ag:100 Gatekeepers and referrals in services
| Year of publication: |
2004
|
|---|---|
| Authors: | Shumsky, Robert A. ; Pinker, Edieal J. |
| Published in: |
Operations research, Management science : OR MS ; the international literature digest. - Davenport, Iowa : Executive Sciences Institute, ISSN 0030-3658, ZDB-ID 207381x. - Vol. 44.2004, 4, p. 371-374
|