A principal component analysis of customers' perceived risks for online retailing services : evidence from Kenya
Year of publication: |
2019
|
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Authors: | Mwencha, Peter ; Muathe, Stephen |
Published in: |
Journal of customer behaviour. - Helensburgh : Westburn, ISSN 1475-3928, ZDB-ID 2163005-7. - Vol. 18.2019, 3, p. 167-190
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Subject: | Factor analysis | Principal component analysis | Online retailing | Perceived risk | E-commerce usage | Online-Handel | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Kenia | Kenya | Kundenzufriedenheit | Customer satisfaction | Risiko | Risk | Faktorenanalyse | Risikopräferenz | Risk attitude | Hauptkomponentenanalyse | Einzelhandel | Retail trade |
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