A probabilistic model for predicting service level adherence of application support projects
Srijith Sreenivasan, Manimaran Sundaram
| Year of publication: |
2018
|
|---|---|
| Authors: | Sreenivasan, Srijith ; Sundaram, Manimaran |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 25.2018, 3, p. 305-330
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| Subject: | application support | software maintenance | service level adherence | SLA | prediction model | regression analysis | Monte Carlo simulation | model validation | Prognoseverfahren | Forecasting model | Monte-Carlo-Simulation | Instandhaltung | Maintenance policy | Simulation | Dienstleistungsqualität | Service quality | Regressionsanalyse | Regression analysis | Software |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2018.095648 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011985747