A process for estimating the value of ITIL implementations
Pedro Oliveira; Nuno Furtado da Silva; Miguel Mira da Silva
| Year of publication: |
2011
|
|---|---|
| Authors: | Oliveira, Pedro ; Furtado da Silva, Nuno ; Silva, Miguel Mira da |
| Published in: |
Enterprise information systems design, implementation and management : organizational applications. - Hershey, Pa. [u.a.] : Business Science Reference, ISBN 978-1-61692-020-3. - 2011, p. 396-411
|
| Subject: | Informationsmanagement | Information management | Betriebliches Informationssystem | Business intelligence system | Prozessmanagement | Business process management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008646918