A project manager's book of tools and techniques : a companion to the PMBOK Guide

Intro -- A Project Manager's Book of Tools and Techniques -- Contents -- Acknowledgments -- Introduction -- Audience -- What's in This Book -- Structure -- Part 1 Data Gathering -- 1.0 Data Gathering Techniques -- 1.1 Benchmarking -- 1.2 Brainstorming -- 1.3 Check Sheets -- 1.4 Checklists -- 1.5 Focus Groups -- 1.6 Statistical Sampling -- Part 2 Data Analysis -- 2.0 Data Analysis Techniques -- 2.1 Alternatives Analysis -- 2.2 Cost Benefit Analysis -- 2.3 Cost of Quality -- 2.4 Decision Tree -- 2.5 Earned Value Analysis -- 2.6 Influence Diagrams -- 2.7 Make-or-Buy Analysis -- 2.8 Performance Index -- 2.9 Regression Analysis -- 2.10 Reserve Analysis -- 2.11 Root Cause Analysis -- 2.12 Sensitivity Analysis -- 2.13 Stakeholder Analysis -- 2.14 SWOT Analysis -- 2.15 Technical Performance Analysis -- 2.16 Variance Analysis -- 2.17 What-If Analysis -- Part 3 Data Representation -- 3.0 Data Representation Techniques -- 3.1 Cause-and-Effect Diagram -- 3.2 Control Charts -- 3.3 Flowcharts -- 3.4 Histograms -- 3.5 Logical Data Model -- 3.6 Mind Mapping -- 3.7 Probability and Impact Matrix -- 3.8 Resource Breakdown Structure -- 3.9 Responsibility Assignment Matrix -- 3.10 Scatter Diagrams -- 3.11 Stakeholder Mapping -- Part 4 Estimating -- 4.0 Estimating Techniques -- 4.1 Analogous Estimating -- 4.2 Bottom-Up Estimating -- 4.3 Estimate at Completion -- 4.4 Estimate to Complete -- 4.5 Parametric Estimating -- 4.6 To-Complete Performance Index -- 4.7 Three-Point Estimating -- 4.8 Variance at Completion -- Part 5 Interpersonal and Team Skills -- 5.0 Interpersonal and Team Skills -- 5.1 Conflict Management -- 5.2 Decision Making -- 5.3 Nominal Group Technique -- 5.4 Problem Solving -- Part 6 Other Techniques -- 6.0 Other Techniques -- 6.1 Context Diagram -- 6.2 Critical Path Method -- 6.3 Funding Limit Reconciliation -- 6.4 Inspection -- 6.5 Leads and Lags.