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A psychometric examination of steenkamp and Baumgartner change seeker index scale in Indian context
Chakrabarti, Somnath, (2010)
Defining the relationship between consumers and retailers through user-generated content : insights from the research literature
Singh, Harmanjit, (2020)
Assessment of service quality using text mining – evidence from private sector banks in India
Chakrabarti, Somnath, (2018)