A public service management model as an antecedent for citizen satisfaction and fiscal policy
Estela Núnez-Barriopedro, Azucena Penelas-Leguía, José María López-Sanz and María Cristina Loranca-Valle
| Year of publication: |
2024
|
|---|---|
| Authors: | Núnez-Barriopedro, Estela ; Penelas-Leguía, Azucena ; López-Sanz, José María ; Loranca-Valle, María Cristina |
| Published in: |
Management decision. - Bingley : Emerald, ISSN 1758-6070, ZDB-ID 2023018-7. - Vol. 62.2024, 2, p. 725-739
|
| Subject: | Happiness | Management | Public marketing | Public service | SEM model | Taxes | Öffentliche Dienstleistung | Public services | Zufriedenheit | Satisfaction | Finanzpolitik | Fiscal policy | Kundenzufriedenheit | Customer satisfaction | Theorie | Theory | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/MD-11-2022-1547 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014637233