A quantitative framework for health‐care service quality assessment in India
Jitesh J. Thakkar and Shashank Thanki and Sunita Guru
| Year of publication: |
2023
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|---|---|
| Authors: | Thakkar, Jitesh J. ; Thanki, Shashank ; Guru, Sunita |
| Published in: |
Journal of modelling in management. - Bradford : Emerald, ISSN 1746-5672, ZDB-ID 2243983-3. - Vol. 18.2023, 4, p. 1064-1092
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| Subject: | ANP | DEMATEL | Fuzzy logic | Health care | Service quality | Dienstleistungsqualität | Indien | India | Fuzzy-Set-Theorie | Fuzzy sets | Gesundheitsversorgung | Gesundheitswesen | Health care system | AHP-Verfahren | AHP approach | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JM2-11-2021-0279 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014335064