A service quality framework for Web-based information systems
| Year of publication: |
2003
|
|---|---|
| Authors: | Tan, K.C. ; Xie, M. ; Li, Y.N. |
| Other Persons: | Seow, Christopher (ed.) |
| Published in: |
The TQM Magazine. - Emerald Group Publishing Limited, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 15.2003, 3, p. 164-172
|
| Publisher: |
Emerald Group Publishing Limited |
| Subject: | Internet | Information systems | Service quality | User satisfaction | Interaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | research-article |
| Language: | English |
| Other identifiers: | 10.1108/09544780310469262 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10015032994