A social informational processing lens on multi-foci mistreatment : roles of customer orientation and power distance
Xingyu Wang, Xiaolin (Crystal) Shi, YooHee Hwang, Jingwen Yan and Huy (Robert) Gip
| Year of publication: |
2025
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|---|---|
| Authors: | Wang, Xingyu ; Shi, Xiaolin ; Hwang, Yoo Hee ; Yan, Jingwen ; Gip, Huy |
| Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 49.2025, 1, p. 57-71
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| Subject: | social information processing | sabotage toward customers | power distance belief | customer orientation | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10963480231168610 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015192961