A structural analysis of the EFQM model : an assessment of the mediating role of process management
Eva Suárez; José L. Roldán; Arturo Calvo-Mora
| Year of publication: |
2014
|
|---|---|
| Authors: | Suárez, Eva ; Roldán, José L. ; Calvo-Mora, Arturo |
| Published in: |
Journal of business economics and management. - Vilnius : VTGU Press Technika, ISSN 1611-1699, ZDB-ID 2208925-1. - Vol. 15.2014, 5, p. 862-885
|
| Subject: | total quality management | critical factors | overall results | EFQM | excellence | Partial Least Squares (PLS) | continuous improvement | Qualitätsmanagement | Quality management | Partielle kleinste Quadrate | Partial least squares | Strukturgleichungsmodell | Structural equation model | Prozessmanagement | Business process management | Vorschlagswesen | Employee suggestion system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010484393