A structured exercise for stimulating cross‐cultural sensitivity

Illustrates the utility of a structured exercise using Cushner’s (1986) Inventory of Cross‐Cultural Sensitivity (ICCS) along with supplementary questions in stimulating participants to critically reflect upon their own views, in promoting group discussion on cross‐cultural attitudes and beliefs, and in energizing participants to work towards greater cross‐cultural sensitivity. The overall goal of this procedure was to encourage participants to reflect upon their own views and then work towards a greater valuing of cultural diversity partly as one component of their own strategic career development given the increasing cultural diversity in workplaces round the world. The findings from 211 management undergraduates, that is, “professionals‐in‐training” illustrate the usefulness of this approach and recommendations are presented for future use in training and career development.