A study of courier service quality improvement based on a two-storage QFD
Baoqin Yu, Shuo Zhang, Shuping Wu, and Jin Xie
| Year of publication: |
2013
|
|---|---|
| Authors: | Yu, Baoqin ; Zhang, Shuo ; Wu, Shuping ; Xie, Jin |
| Published in: |
LISS 2012 ; Vol. 2. - Berlin [u.a.] : Springer, ISBN 978-3-642-32053-8. - 2013, p. 885-891
|
| Subject: | Kurierdienst | Courier services | Qualitätsmanagement | Quality management | Fuzzy-Set-Theorie | Fuzzy sets | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010190266