A Study of Open Innovation in Telecommunications Services: A Review of Literature & Trends

This paper examines the trends, the research and studies done globally on open innovation and open business models in the field of Telecommunication Services. These include value added services pertaining to communications, online, web and media, mobile, triple/quad play, etc. on both consumer and enterprise side. In the face of severe competition, and commoditization, the current traditional Telco business models and services like Voice and Broadband are losing value rapidly causing the ARPUs of Telcos to drop, leading to a crisis in the Telecom industry. New business models based on Open Innovation & Open Business Models can help the Telcos survive and thrive through transformation