A study of service quality of automobile insurance by employing PZB and AHP methods
Chung-Fong Chiao, Wei-Hsin Chou and Juo-Han Hung
| Year of publication: |
2010
|
|---|---|
| Authors: | Chiao, Chung-fong ; Chou, Wei-hsin ; Hung, Juo-han |
| Published in: |
Ideas, insights and innovation on management research : an international perspective. - New Delhi : Macmillan Publ. India, ISBN 978-0-230-32889-1. - 2010, p. 1-16
|
| Subject: | Dienstleistungsqualität | Service quality | Kfz-Versicherung | Automobile insurance | AHP-Verfahren | AHP approach |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009130860