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Adopting analytic hierarchy process to prioritise banks based on CRM effectiveness : the customers perspective
Padmavathy, C., (2016)
A comparative study of customer service level based on service marketing mix (7Ps) in selected public and private sector banks in Bhopal, MP, India, by using mystery shopping as a tool
Kumar, Satyendra, (2020)
Effectiveness of e-CRM in banking sector
Mann, Pravesh Kumar, (2014)
A study on HR issues related to paramedical workforce in private hospitals : with special reference to Coimbatore district
Ganapathy, S., (2015)
An analysis of the stochastic behaviour for shift conversion system
Kannan, K. Senthamarai, (2007)