A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
Year of publication: |
2020
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Authors: | William Robert. P ; Rahul R |
Published in: |
Journal of Contemporary Issues in Business and Government. - Melbourne : Faculty of Business, ISSN 2204-1990, ZDB-ID 2878869-2. - Vol. 26.2020, 2, p. 1115-1122
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Subject: | Customer | Speed of Service | Cost of service | global competitiveness | CustomerSatisfaction | Customer loyalty | Innovation | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Indien | India | Konsumentenverhalten | Consumer behaviour | Internationaler Wettbewerb | International competition | Kfz-Industrie | Automotive industry |
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