A study on factors affecting customer intention to use the express bus
Year of publication: |
2018
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Authors: | Nguyen Van Phuong ; Nguyen Trung Hieu ; Le Bao Toan |
Published in: |
Tạp chí khoa học. - Hanoi, Vietnam : Đại học quó̂c gia, ISSN 2615-9287, ZDB-ID 2912036-6. - Vol. 34.2018, 5E, p. 81-92
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Subject: | Express bus | dominant factors | service quality | perceived value | corporate image | behavioral intention | Dienstleistungsqualität | Service quality | Firmenimage | Corporate reputation | Busverkehr | Bus transport | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
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