A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing
Seyed Ghiasuddin Taheri, Mehrzad Navabakhsh, Hamid Tohidi, Davood Mohammaditabar
| Year of publication: |
2024
|
|---|---|
| Authors: | Taheri, Seyed Ghiasuddin ; Navabakhsh, Mehrzad ; Tohidi, Hamid ; Mohammaditabar, Davood |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 78.2024, Art.-No. 103784, p. 1-13
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| Subject: | Customer satisfaction | Delivery time | Omni-channel retailing | Profitability | System dynamics | Kundenzufriedenheit | Einzelhandel | Retail trade | System Dynamics | Multikanalvertrieb | Multichannel strategy | Rentabilität | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103784 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015095240