A transformation function corresponding to IPA and gap analysis
Shu-Ping Lin; Ya-Hui Chan and Ming-Chun Tsai
| Year of publication: |
2009
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|---|---|
| Authors: | Lin, Shu-ping ; Chan, Ya-hui ; Tsai, Ming-chun |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 20.2009, 7/8, p. 829-846
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| Subject: | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Personalberatung | Recruitment services | Arbeitsvermittlung | Employment office | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003897762