A unified approach to diffusion analysis of queues with general patience-time distributions
Year of publication: |
August 2016
|
---|---|
Authors: | Huang, Junfei ; Zhang, Hanqin ; Zhang, Jiheng |
Published in: |
Mathematics of operations research. - Catonsville, MD : INFORMS, ISSN 0364-765X, ZDB-ID 195683-8. - Vol. 41.2016, 3, p. 1135-1160
|
Subject: | customer abandonment | single-server queue | many-server queue | heavy traffic | Halfin-Whitt regime | nondegenerate slowdown regime | diffusion approximation |
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