//-->
Quality management audit : problems, decisions, and perspectives
Khunuzidi, Elena, (2023)
Deming management method : subjecting theory to moderating and contextual effects
Singh, Prakash J., (2013)
Assessing indicators of motivation for learning in a TQM class
Tetteh, Godson A., (2015)
IBM Celebrates 100 Years
Benson, Dan, (2012)
The Lobster Tale
Stepanovich, Paul, (2009)
Using System Dynamics to Illustrate Deming's System of Profound Knowledge
Stepanovich, Paul, (2004)