Abusive supervision and customer-oriented organizational citizenship behavior : the roles of hostile attribution bias and work engagement
Yijing Lyu, Hong Zhu, Hong-Jun Zhong, Leqi Hu
| Year of publication: |
2016
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|---|---|
| Authors: | Lyu, Yijing ; Zhu, Hong ; Zhong, Hong-Jun ; Hu, Leqi |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 53.2016, p. 69-80
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| Subject: | Abusive supervision | Customer-oriented OCB | Work engagement | Hostile attribution bias | Arbeitsverhalten | Work behaviour | Leistungsmotivation | Work motivation | Führungsstil | Leadership style | Verhalten in Organisationen | Organizational behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2015.12.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011443029