Access-based customer journeys
Year of publication: |
2024
|
---|---|
Authors: | Torres, Lez Trujillo ; Anlamlier, Eda ; Mimoun, Laetitia ; Chatterjee, Lagnajita ; Dion, Delphine |
Published in: |
Journal of the Academy of Marketing Science. - Dordrecht : Springer Netherlands, ISSN 1552-7824, ZDB-ID 2067360-7. - Vol. 52.2024, 1, p. 24-43
|
Subject: | Access-based consumption | Artificial Intelligence | Customer journeys | Customer work | Job crafting | Prosumer | Sharing economy | Social interdependencies | Beziehungsmarketing | Relationship marketing | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Share Economy |
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