Achieving customer service excellence using Lean Pull Replenishment
Sameer Kumar; David Choe and Shiv Venkataramani
| Year of publication: |
2013
|
|---|---|
| Authors: | Kumar, Sameer ; Choe, David ; Venkataramani, Shiv |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 62.2013, 1, p. 85-109
|
| Subject: | Qualitätsmanagement | Quality management | Kundenservice | Customer service | Just in Time | Just in time | Vorschlagswesen | Employee suggestion system | Telekommunikationsausrüster | Telecommunications equipment industry | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009770744